Carpet Cleaners Soho Modern Slavery Statement

This Modern Slavery Statement is made by Carpet Cleaners Soho in respect of the financial year ending 31 December and sets out the steps we take to prevent modern slavery and human trafficking in our operations and supply chains. Carpet Cleaners Soho is committed to operating ethically and transparently and to ensuring that all individuals who work for us or with us are treated with dignity and respect.

Our Commitment and Zero-Tolerance Policy

Carpet Cleaners Soho maintains a clear and unequivocal zero-tolerance policy towards all forms of modern slavery, forced labour, servitude, child labour, and human trafficking. We will not knowingly engage with any organisation, supplier, or contractor that is involved in, or benefits from, such practices. This commitment applies to all areas of our business including recruitment, employment, procurement, and day-to-day operations.

All colleagues, whether permanent, temporary, or contracted, are required to act in accordance with this policy. We expect the same standards from our suppliers and business partners and we seek to embed these expectations in our commercial relationships.

Our Business and Supply Chains

Carpet Cleaners Soho provides carpet and upholstery cleaning and related services to residential and commercial customers. Our supply chains include providers of cleaning products, machinery and equipment, workwear, transport services, and certain outsourced services. While our direct operations are relatively low risk, we recognise that risks can exist deeper within supply chains, particularly where goods or components are sourced from higher-risk regions or sectors.

Supplier Standards and Audits

We are committed to working only with suppliers who uphold high standards of labour and human rights. When engaging new suppliers, we conduct due diligence to assess their ethical practices, including their approach to modern slavery and human trafficking. We expect suppliers to comply with all applicable labour, employment, and human rights laws, and to prohibit forced, bonded, or involuntary labour in any form.

Carpet Cleaners Soho reserves the right to conduct supplier audits, which may include site visits, document reviews, and discussions with management and workers. Where concerns are identified, we will work with the supplier to develop corrective action plans, including clear timelines and follow-up reviews. If a supplier fails to address serious or persistent issues, we will consider the termination of our relationship.

Reporting Concerns and Whistleblowing Channels

We encourage all employees, contractors, suppliers, and other stakeholders to speak up if they have concerns regarding modern slavery or any unethical conduct within our operations or supply chains. Concerns can be raised directly with a manager or senior member of the Carpet Cleaners Soho team, or through any established internal reporting process made available to staff.

Reports will be treated seriously, investigated promptly, and handled as confidentially as possible. We will not tolerate any form of retaliation against individuals who raise concerns in good faith, even if those concerns are not ultimately substantiated. Where appropriate, we will escalate matters to relevant authorities and cooperate fully with any external investigations.

Training and Awareness

To support the effective implementation of this statement, Carpet Cleaners Soho provides training and guidance to relevant staff, including those involved in procurement, recruitment, and supplier management. Training covers the indicators of modern slavery, how to respond to potential risks, and how to use internal reporting channels. We aim to build awareness so that all colleagues understand their responsibilities and can help identify and address risks.

Monitoring, Performance, and Annual Review

We recognise that combating modern slavery is an ongoing responsibility. Carpet Cleaners Soho monitors the effectiveness of our approach through regular reviews of supplier performance, incident reports, and feedback from staff and partners. Where improvements are identified, we update our processes, documentation, and training materials accordingly.

This Modern Slavery Statement is reviewed and approved at least once every year to ensure it remains accurate, effective, and aligned with current legislation and best practice. As part of the annual review, we assess changes in our business, our supply chains, and the external risk environment, and we set priorities for further action in the following year.

By publishing this statement, Carpet Cleaners Soho reaffirms its commitment to preventing modern slavery and human trafficking and to promoting fair, safe, and respectful working conditions throughout our operations and supply chains.